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Personal Emergency Response System (PERS)

Elite Health Plan is excited to offer members a Personal Emergency Response System (PERS) through Medical Guardian. This benefit is ONLY AVAILABLE ON THE SIGNATURE PLAN.

 

A PERS device provides peace of mind for you and your loved ones by giving you immediate access to help in case of an emergency, whether it’s a fall, sudden illness, or other urgent situation.

How It Works 

  • Your doctor will need approval from Elite Health Plan before this service can be provided

  • Once you are approved:

    • You’ll be able to search online to see the different device options available

    • Speak with a PERS representative who can help you choose the right device.

    • The team will then process the order, and it will be delivered within 7-10 days

    • Once delivered, your device will be activated and ready to assist if needed

This benefit is available only through the our Signature HMO Plan with approval through a prior authorization.

Contact Elite Health Plan Member Services

1-800-958-1129 (TTY: 711)

We are available Pacific Time as follows:

October 1 – March 31: 8 a.m. to 8 p.m., seven days (except for the major year-end holidays).

April 1 – September 30: 8 a.m. to 8 p.m., Monday through Friday

 

We can guide you through the process and set you up with Medical Guardian when you're approved and ready to go.

Other Supplemental Benefits

Dental icon

Dental

Smile with confidence—Elite Health Plan and Delta Dental have you covered.

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Vision

See life clearly—Elite Health Plan’s vision coverage helps you save on exams, lenses, and frames, so you can keep your focus sharp.

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Hearing

Stay connected—Elite Health Plan’s hearing benefits provide affordable care, exams, and devices to support your hearing health every day.

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